Winner Best Customer Experience 2023
Coop Genossenschaft
![Coop reta winner 2023 coop](https://www.reta-europe.com/wp-content/uploads/sites/5/2023/02/Coop.jpg)
Through the customer card of their loyalty program “Coop Supercard”, Coop uses relevant online and offline shopping information of their customers to display individual product recommendations on the website coop.ch . In mid-2022, the retailer also launched “Mein Coop”, a personal online supermarket, on which customers are shown their preferred products and matching product recommendations – for a convenient online purchase in just 5 minutes. The technology for the personalized areas is provided by GK Artificial Intelligence for Retail AG
Winner video
![coop_logo_400x300 coop Logo](https://www.reta-europe.com/wp-content/uploads/sites/5/2023/02/coop_logo_400x300.png)
![reta_kategorie_customer-experience customer experience](https://www.reta-europe.com/wp-content/uploads/sites/5/2020/06/reta_kategorie_customer-experience.png)
Best Customer Experience
Coop Genossenschaft
Top Supplier Retail 2023
![gk-software_logo_400x300 GK Software logo](https://www.reta-europe.com/wp-content/uploads/sites/5/2023/02/gk-software_logo_400x300.png)
GK Software
www.gk-software.com